Who we are
RECC sets out high consumer protection standards for businesses who are selling or leasing renewable energy generation systems to domestic consumers. RECC is approved by Chartered Trading Standards Institute as part of the Consumer Codes Approval Scheme and is also a TrustMark Scheme Operator.
Our Code
By displaying the logo RECC Members signal they have agreed to abide by the high standards set out in the Consumer Code, following the consumer journey from start to finish, and in the Bye-Laws. Both the Code and the Bye-Laws dovetail with the Microgeneration Certification Scheme (MCS) installer standards.
Our technologies
RECC members work with a range of renewable technologies from solar photovoltaic (PV) systems, solar water heating systems, ground and air source heat pumps and boilers fuelled by wood chips or pellets. They also work with common 'add-ons' such as battery storage systems, voltage optimisers and i-boost systems.
Latest News:
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RECC Winter Newsletter 2025
The winter newsletter is now published.You will find articles on the success of RECC’s monitoring in 2024, the positive survey results from consumers taking part in the Electrification of Heat Demonstration Project and information about. MCS’ update to MCS 031: The heat pump pre-sale information and performance calculation.You will also find information about a RECC membership milestone and the upcoming shows we will be attending...
Posted: 27 February, 2025
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RECC Autumn Newsletter 2024
The Autumn newsletter is now published.There have been several developments in consumer protection and the renewables sector, including RECC's move to adjudication, a new website to provide consumers with impartial and reliable information about heat pumps and draft guidance for Trader Recommendation Platform operators.Other news include:RECC hosts series of free webinars for membersCitizens Advice calls for stronger consumer protectionRECC explains importance of Code membership at Solar & Storage LiveWe trust you will enjoy reading this Autumn edition...
Posted: 4 November, 2024
